Booking and accommodation

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Pets are not always allowed in the accomodation.
Please refer to the description of the accomodation.
You can also choose an accomodation allowing pets, by selecting the filter "pets allowed" narrowing your search.
We propose a cancelation insurance that covers the booking (3.5% of the amount of the accomodation).
The insurance must be subscribed when you make the booking, before the first payment.

You can also choose not to take it, before the first payment.
In this case, the cancelation fees are : 
Cancellation + 30 days before the holiday starts = 30% of the total will be kept by the Reservation Centre.
Cancellation between 29 and 15 days before the holiday starts = 50% of the total amount kept.
Cancellation between 14 and 8 days before the holiday starts = 75% of the total amount kept.
Cancellation between 7 days and the day of arrival = 100% of the total amount kept.

To cancel your booking, please send us an e-mail, explaining your reasons.
Your request will be processed as soon as possible.
In case of late arrival or outside of the opening hours, please call previously the contact mentionned in the voucher transmitted by e-mail, before your arrival.
The accomodation are visited and ranked according to a national repository. Each category from 1 to 5 stars ensures you confort and quality service.
All our accomodation are available in real time.
The accomodation found after a research on specific dates are available.
During winter season : non stop 7d/7 : from 9am to 7pm from monday to saturday and from 9am to noon and from 3 to 6pm on sunday.
The accomodation are visited and ranked according to a resort repository. Each category from 1 to 5 snowflakes (declined in bronze, silver and gold) ensures you confort, charm and quality service.
If the booking takes place more than 30 days before your holiday starts, you should pay The Booking Centre:
- a deposit of 30% of the total cost
- Fees (€11 for accommodation and €5 for some prestations)
- you will have the option of taking the cancellation – interruption insurance. 
If payment is less than 30 days before the start of your holiday, you should pay us the full amount.